APx500 Not Functioning on Your Computer?

Some customers have reported instances where the APx500 software ceases to function on their computers overnight. Typically, the software splash screen appears but never advances beyond “Searching for hardware…”

In most cases the issue derived from an inadvertent installation of Microsoft .NET version 4.8.1, KB5011048, via automatic updates or a Microsoft Windows 10 or 11 22H2 update.

The Problem: APx500 versions 4.6 - 7.1 are not compatible with Microsoft .NET version 4.8.1, KB5011048

The Workaround: If you are using a legacy version of APx500 software, uninstall Microsoft .NET version 4.8.1, KB5011048.

The Fix: APx500 version 8.0 and later have been updated to be compatible with Microsoft .NET version 4.8.1.

To ensure that your experience with our software is smooth and hassle-free, our team of experts is ready to assist you in resolving any issues you may face.

Please don't hesitate to reach out to us at (65) 6747 7234 or email sales@tmesystems.net for further assistance and information.